A tour of the /client panel
What lives at /client/services, /client/tickets, /client/settings, and how to get help fast.
After you log in, /client is your home base. There are four primary screens: dashboard (overview), services (your servers), tickets (support), and settings (profile + API keys + danger zone).
Dashboard (/client)
Three stat cards at the top — active services count, last invoice, open tickets. Quick-action buttons below for new server, new ticket, view billing.
Services (/client/services)
List of every server you own. Each row shows plan / location / status / monthly cost / next renewal. Click into a service to see the detail page with: SSH/RDP credentials, IPv4/IPv6, snapshot history, addon management, and renewal controls.
From the detail page you can reboot, take a manual snapshot, attach add-ons, or initiate a teardown.
Tickets (/client/tickets)
Open a ticket to reach support. Choose a category (general, billing, technical, abuse-report, feature-request) — your choice routes the ticket to the right team. Tickets are visible in your panel and you receive replies via email; reply directly to the email to add details.
Median first-response time is 4.2 minutes during EU business hours, 18 minutes overnight. Critical-tier tickets target 30-minute response.
Settings (/client/settings)
Profile name (displayed nowhere public — used in ticket signatures), 2FA enrollment, API key management, password change, and the danger zone (delete account — wipes services and tickets via FK CASCADE).
If anything in the panel is confusing, open a ticket — we treat panel-confusion bugs as priority because they prevent you from self-serving the rest.
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